This hotel is conveniently located, just a short walk away from the subway station, making it easy to access different parts of the city. the rooms are comfortable, with clean bathrooms and good air conditioning. Guests can enjoy a delicious breakfast on the top floor with a great view of the area.

The price is a bit high compared to other hotels in the area.

If you would like to visit universal studios japan, consider staying here. A bus stop was in front of the hotel. Take a look at Kobe Bay neighborhood, it's worth it...

The hotel had a great hot spring and the staff was friendly. the location was also convenient for exploring the nearby attractions. Best aspects: We enjoyed soaking in the hot spring and the fact that the hotel provided a free shuttle to and from the nearby attractions was a big plus.

The walls were thin and we could hear noise from the adjacent rooms. the parking was also limited and expensive.

Comfortable rooms, smoking allowed, good location, Japanese baths, buffet breakfast, wifi in room.

It was all superb.

I had a truly luxurious stay at this hotel. The location is perfect, with an easy walk to the subway and close to the beautiful waterfront. The hotel offers amazing services like bicycle hire, laundry facilities, and even a welcome drink upon arrival. The room itself was well-equipped with amenities such as ironing facilities, heating, air conditioning, and free Wi-Fi. The staff was incredibly friendly and attentive, ensuring that my stay was comfortable and enjoyable. The hotel also had a fantastic dining restaurant and a cozy bar/lounge area. The leisure spa and wellness center with a sauna and massage facilities were a much-needed relaxation after a busy day. this place exceeded my expectations and provided enhanced comfort and quality services.

I highly recommend this hotel to family and friends.

The shuttle service provided from the station was a great convenience and made transportation easy. The hotel staff were friendly and welcoming, providing good customer service. The hot springs available on the premises were a nice element of relaxation after a long day of work.

The hotel is showing its age and could use some renovation or updates. The walls are quite thin and noise from neighboring rooms can be heard easily, disrupting sleep.

We loved our stay at this hotel. From the moment we arrived, the staff provided exceptional service. The cleanliness of the hotel facilities was impressive, especially the hot tub, the sauna and the Japanese bath. The location right next to the port was stunning, and we were able to enjoy the beautiful harbor view from our room. The hotel's breakfast was delicious and had lots of options to choose from. The transportation was convenient, with the Kobe Loopline bus stop and subway being so close to the hotel.

Was all great.